GDPR Data

Introduction to GDPR Compliance

At syhtek software Solutions, ensuring the privacy and protection of our users' data is a cornerstone of our operations. In adherence to the General Data Protection Regulation (GDPR) established by the European Union, we commit to upholding the highest standards of transparency, security and user rights. This page details our approach to GDPR compliance, the measures we implement and your rights as a data subject.

Core Principles of GDPR Compliance

Our GDPR strategy is built on the following principles:

Transparency

Clear communication about how we process and protect personal data.

Accountability

Proactive measures to comply with GDPR and the ability to demonstrate compliance.

Data Minimization

Collecting only the data necessary for our operations

Integrity and Confidentiality

Ensuring data is stored securely and protected against unauthorized access or breaches

What Personal Data Do We Collect

We may collect the following types of personal data depending on the context of your interaction with us:

Identification Data

Name, email address and contact details.

Company Information

Details about your organization for business transactions

Technical Data

IP addresses, browser type, device information and usage patterns.

Transactional Data

Records of your purchases and payment details.

How We Process Your Data

Processing your data allows us to provide and improve our services. Key purposes include:

Service Delivery

Ensuring smooth operation and functionality of our software solutions.

Customer Support

Addressing inquiries, troubleshooting issues and delivering technical assistance.

Marketing and Updates

Sending promotional materials and informing you about new features, if consent is provided

Analytics

Enhancing our services through anonymized data insights.

GDPR Rights Available to You

As a data subject, GDPR grants you the following rights:

Right to Access

Obtain a copy of your personal data and understand how it is processed.

Right to Rectification

Correct any inaccuracies or incomplete data we hold about you

Right to Erasure (Right to Be Forgotten)

Request deletion of your data under specific circumstances.

Right to Restrict Processing

Limit how we process your data in certain cases.

Right to Data Portability

Transfer your data to another service provider in a structured format.

Right to Object

Oppose processing based on legitimate interests or direct marketing purposes.

Automated Decision Making and Profiling

Request human intervention if decisions are made solely by automated processes.

How We Ensure GDPR Compliance

As a data subject, GDPR grants you the following rights:

Data Encryption

Personal data is encrypted during transmission and storage to protect confidentiality

Access Controls

Only authorized personnel have access to sensitive data.

Regular Audits

Periodic assessments of our data protection practices to ensure compliance.

Data Breach Response Plan:

Immediate action and notification in the event of a data breach, in compliance with GDPR guidelines.

Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this document or as required by law. After this period, data is securely deleted or anonymized.

Third-Party Data Sharing

Work with third-party service providers to deliver our services effectively. These providers are contractually obligated to comply with GDPR and maintain strict confidentiality. Examples include:

• Cloud hosting services
• Payment processors.
• Marketing and analytics tools.

For any concerns about GDPR compliance, please contact us at [email protected]